About Your Booking - Caravan Holidays
The countdown to your holiday has begun and it's time to get excited and start planning your holiday!

Arrivals and Check-ins
A couple of days before you are due to arrive, the park's reception team will call you and talk you through the checking in process and will give you the opportunity to ask any questions you may have.
Access to your accommodation will be from 4pm onwards, unless an early check-in has been booked prior to arrival.
If you plan on arriving after 11pm, please be sure to make the park's reception aware so they can discuss alternative arrangements for your key collection

Safety measures on our holiday parks
Please find below a few of the safety measures we’ve put in place:- Cleaning measures - enhanced cleaning measures will remain in place across every touch point of our parks.
- Contactless payment - to reduce unnecessary handling, we encourage the use of contactless payment whenever possible
- Face coverings - Face masks are not required, but please feel free to wear one if you feel more comfortable.

Accommodation
We want our guests to feel safe in their holiday homes so we have introduced new cleaning standards and retrained our team - which means all our accommodation is cleaned to the same high standard.
Fancy upgrading your accommodation?
Call our friendly Reservation team on 0343 178 7070 and they will check current availability and give you their absolute best price - for more details on our accommodation, take a look at our comparison guide.
Early Check-in
For those looking for a quiet and speedy check-in, for a small charge of £15 we will ensure the accommodation is ready for your arrival at 2pm.
Superfast Internet in your acccommodation
Stay online in your holiday accommodation with our Superfast Internet* and register up to 10 devices with speeds up to 30mb, and unlimited usage - available to book at reception from as little as £2.15 a day.

Food and Drink
Don't forget to check out our tasty food and drink options on site, where we offer a variety of delicious meals at our restaurants, including breakfast, lunch and dinner.*
*Facilties vary per park. There are no dining facilities at Ashbourne Heights, Landscove, Riviera Bay, Sandhills, Tarka, Trevella and Wood Farm Holiday Parks. Guests of Suffolk Sands can use the dining facilities at nearby Felixstowe Beach Holiday Park. Please note; Our restaurants are not open during our November - February breaks.

Entertainment
From active kids’ clubs to fantastic live shows we’ve something everyone!
You can find our latest entertainment schedule on the Park Holidays UK app or you can download your guide here.
Please note: Our entertainment programmes are regularly reviewed and updated to keep in line with the latest government guidelines. For further information, please contact the individual park. Facilities and entertainment are subject to change. The entertainment schedule is available throughout the standard holiday season, usually March to October.
Slip into holiday mode even sooner and start your break smoothly with these top tips on what to do before your break:
Before you arrive
Your arrival and check-in
Entertainment guides
Your accommodation
Dining options
Holiday Extras
Exclusive Local Attraction Discounts
Keeping you safe
Frequently Asked Questions
If you have any questions, please do not hesitate to call our Reservations Team on

Holiday Extras

Frequently Asked Questions
