Keeping you safe on holiday

We’re constantly adapting to the ever-changing situation, the safety and well-being of our guests and staff remain extremely important to us – which is why we have invested heavily in our holidays to ensure frequent enhanced cleaning procedures will continue to be carried out, so our facilities and entertainment can run with full effect.

We’re confident that our Coronavirus Peace of Mind Guarantee, and the measures we’ve introduced, will keep everyone safe and happy.

Enhanced cleaning procedures will remain in place

Hand sanitiser stations throughout the parks

We suggest maintaining a respectful distance when queuing

We recommended face coverings in our indoor venues

Coronavirus Peace of Mind Guarantee

Available on all bookings*

Your new holiday experience

Whether you're excited about escaping to picturesque coastline, the first dip in the pool, or someone else doing the cooking – we’ve ensured it safe for you to experience that holiday feeling again!

Arrivals and Check-ins

The park's reception team will call you a couple of days before you arrive and talk you through the checking in process, and will give you the opportunity to ask any questions you may have.

Access to your accommodation will be from 4pm onwards - for those looking for a quiet and speedy check-in, for a small charge of £15 we will ensure the accommodation is ready for your arrival at 2pm.

Safe and sound

Health and safety still remains our top priority, and with the enchanced procedures in place, we're confident you'll enjoy our breaks with complete peace of mind.

Accommodation

All of our lodges, holiday homes and camping pods are least 5 metres apart – giving you plenty of space to enjoy the outdoors. All accommodation will be thoroughly cleaned and sanitised before every arrival.

Dining

Our restaurants return to an authentic pub experience, offering you the perfect environment for enjoying a meal with your loved ones.

Shows and activities

Our entertainment venues are back in full swing! You can dance, sing and relax to your heart's content, knowing that our enhanced cleaning procedure have been carried out.

Facilities

With a fantastic selection of facilities and activities available at most of our parks, there's always something to do, but we’ve always prioritised the safety of our guests. Bookable slots and a limited number of participants per sesssion means everyone can make the most of our facilities with confidence.