School Summer Holidays
Enjoy the Great British Summer!
For your peace of mind, here are just some of the reasons why you can enjoy a holiday without the fear of illness.
Free Super Fast Wi-Fi to your accommodation and for up to 10 devices will be provided if our central facilities are not available
Additional Check-in processes via email or as a drive-through service
Guests have their own private facilities including, kitchens, bathrooms, bedrooms, lounge area and some even have private decking
All of our holiday caravans and lodges are at least 5 metres apart our accommodation is great for social distancing
Our staff will wear PPE where appropriate and be temperature tested using our infra-red thermometers as they arrive for work
Hand sanitizing stations will be widely available
Bed linen will be delivered to your accommodation in packs before you arrive
All accommodation will be thoroughly cleaned and sanitised before every arrival. We will then seal the accommodation so it stays clean and fresh for your arrival.
Our on-site shops will operate strict social distancing and floor markings to help
Communal areas such as toilet and shower facilities will remain open to touring and camping pod guests but will close for 1 hour twice a day to allow for additional cleaning
Our bars and restaurants may initially remain closed until the government advise it is safe to re-open so we will be offering an online take-away or food delivery service where we can
Our shops will accept pre-orders for items such as fresh bread and pastries
Don’t forget our promise to provide you with the holiday you want. If any of our key facilities are unavailable because of the continued restrictions, you can still…..
Enjoy the Great British Summer!
If you are unable to visit us due to government travel restrictions, we will either refund you in full or transfer your booking to a later date.
If we re-open our parks on an accommodation-only basis, you will be notified and given the option to either continue with your holiday, cancel with a full refund or re-book for a later date.
If you choose to continue with your holiday, we will provide FREE Superfast Wi-Fi in your accommodation, which will be available on up to 10 devices.
If you or a member of your party has been told to self-isolate, you MUST NOT take your holiday with us during your period of isolation and will need to contact us at the soonest possible time to discuss your options.
If you or a member of your party are showing signs or symptoms of covid-19 or have been diagnosed with covid-19, you must not take your holiday, and should contact us as soon as possible to discuss your options.
Yes, full payment is due no later than 30 days before your arrival date. Please be assured, if park closures are extended and your booking is cancelled, you will be notified as soon as possible and offered the option to re-book for a new date with no administration fee or cancel with a full refund.
We have introduced additional procedures, including contact-less check-in, sanitising stations and deep cleaning of accommodation to ensure a safe stay for all.
If you choose to re-book, you can claim your 20% discount by emailing your chosen date to HolidaySupport@ParkHolidays.com and quoting your booking refernce number, one of our advisors will then contact you to discuss your new holiday. Please note, this discount can be claimed up to 90 days after your original arrival date and is valid on any park, date, duration or accommodation during the 2020 and 2021 holiday season. Minimum price points apply.
Yes, we still recommend you take out the Cancellation Protection Plan at the time of booking to ensure that you do not lose the sums you have paid to us in the event of unforeseen circumstances.
** Standard rate call. Included in your FREE minutes bundle!