Keeping you safe on holiday
We are open, and ready to welcome you back to our holiday parks!
Your safety is extremely important to us, which is why we have invested heavily in our holidays to ensure social distancing is maintained, frequent enhanced cleaning procedures are carried out and our facilities and entertainment can still run with full effect – we’re confident that our Book with confidence coronavirus guarantee, and the measures we’ve put in place, will keep everyone safe and happy.
What’s more, we have added hundreds of holiday dates, with many parks extending their holiday season until December to ensure everyone gets a chance to have the great-value holiday they deserve!
Your own self-contained accommodation
All our camping pods, caravans and lodges are at least 5 meters apart
Wide open spaces on your doorstep
Enhanced cleaning procedures
Here's what you can expect from your break:
Book with confidence
Our coronavirus guarantee
On all 2020 and 2021 bookings
Important information
Groups of more than 6
Your new holiday experience
Whether you're excited about escaping to picturesque coastline, the first dip in the pool, or someone else doing the cooking – we’ve ensured it safe for you to experience that holiday feeling again!
Arrivals and Check-ins
In advance of your arrival date, you’ll be given a dedicated check-in time. Check-in will either be done at reception, ensuring social distancing is always maintained or by a drive through service.
New measures on our holiday parks
Health and safety remains our top priority. As you’d expect, our holidays are going to be a little different to before but everything we are introducing is with your safety, and our staff’s safety in mind.
Accommodation
All of our lodge, holiday home and camping pod accommodation is at least 5 meters apart – giving you plenty of space to spend outdoors and stay the required distance from other guests. All accommodation will be thoroughly cleaned and sanitised, before every arrival.
Dining
Our restaurants now offer a click and collect or sit-down only service via our brand new online ordering system; so just sit back and relax, and let us do the leg-work for you.
Shows and activities
We pride ourselves on our entertainment and that hasn’t changed! However, some of our shows shows have been adapted to adhere to the latest government guidelines.
Facilities
With a fantastic selection of facilities and activities available at most of our parks, we’ve changed the way we operate to ensure the safety of our guests, this includes bookable slots and limiting the number of guests per sesssion.
Quick facts about our holiday parks
All of our camping pods, holiday caravans and lodges are at least 5 metres apart our accommodation is great for social distancing
Guests have their own private facilities including, kitchens, bathrooms, bedrooms, lounge area and some even have private decking
Our staff will wear PPE where appropriate and be temperature tested using our infra-red thermometers as they arrive for work
Hand sanitizing stations will be widely available
All Bed linen will be freshly laundered at a high temperature of over 70 degrees Celsius according to World Health Organization (WHO) recommendation.
All accommodation will be thoroughly cleaned and sanitised before every arrival.
Our on-site shops will operate strict social distancing and floor markings to help
Communal areas such as toilet and shower facilities will remain open to touring and camping pod guests but will close for 1 hour twice a day to allow for additional cleaning
For your peace of mind, our bars and restaurants will operate on a sit-down only service, with takeaway options available.
Our shops will accept pre-orders for items such as fresh bread and pastries
Frequently Asked Questions
What happens if travel restrictions are still in place?
What happens if holiday parks are open but facilities remain closed?
I have been told to self-isolate, what should I do?
What if I start showing signs or symptoms of covid-19 before my holiday?
Should I pay my outstanding balance?
What safety measures have you put in place?
Should I still take out the Cancellation Protection Plan?
If you have any questions, please do not hesitate to call our Reservations Team on
0343 178 7070
2020 Holidays
2021 Holidays
