7 SUPER STANDARDS
Guaranteed honesty, quality, and care
Our park standards
Helping people find holiday homes they love for over forty years.
Owning a caravan or lodge with us isn’t just about holidays, it’s about freedom, comfort, and time well spent with loved ones. A place that’s always ready for you, where community and the great outdoors come together. Here’s why so many people choose Park Holidays UK.
Discover your perfect getaway. Book a visit to your chosen park today and explore ownership in stunning locations.
Our Super 7 Standards
1. Costs that are clear
We believe in transparency and being clear about the cost of ownership, which makes it easier for you to budget.
Our clear communication means you can rest at ease knowing there are no hidden surprises heading your way.
2. Total peace of mind
There’s one thing you can be assured of when buying a new holiday home with us and that’s peace of mind.
Thanks to our 3-year guarantee on new holiday homes, in the unlikely event that something goes wrong, you’re covered. For pre-loved or Atlas holiday homes, it's 12-months.
3. Safe and secure
We commit to taking care of our owner community and the safety of everyone staying with us is paramount.
Which is why every 3 months we conduct our unique '25 point' park security checks. This thoroughness on our part makes sure that even when you’re not there, your holiday home is in safe hands.
4. Gold award winners
We’re constantly going above and beyond in everything we do, because if we push to be better, your experience staying with us will be better.
Our efforts have seen us receive much-praised recognition. Recent accolades include several Gold British Travel Awards, No. 1 Holiday Park on Feefo and the only holiday park group to currently hold the Gold Investors in People award.
5. All about community
Community is at the heart of every ownership experience.
As a holiday homeowner, you’ll get the chance to meet the team at one of our owner events.
It’s a great way to get to know our super helpful and friendly staff. These get togethers are the perfect opportunity to find out what's going on and get to meet and chat with other park homeowners.
6. You at the heart
You’re at the heart of everything we do. It’s why we make it our mission to keep you up to speed with everything that’s going on at your park.
Our monthly newsletters mean you’ll never miss a thing when it comes to the latest park news and investments.
Owners also receive 20% off all food and beverage with our loyalty programme.
7. Selling made easy
We hate goodbyes but if the time does come to sell, we treat everyone fairly with open and clear communication. Whichever way you want to sell and whoever you want to sell to, we’re here to help guide you through the process.
Choosing a holiday home is about feeling confident you’re in good hands. Our achievements reflect the care, quality, and consistently memorable experiences our guests and holiday home owners enjoy, giving you peace of mind from the moment you start your journey to becoming an owner.
- Four Gold British Travel Awards, including Best Short Breaks
- Best of British Business award from Financial Reporter in 2025
- 24 Tripadvisor Travellers’ Choice Awards in 2026
- Gold accreditation from Investors in People
With our Super 7 Standards, you're guaranteed honesty, quality and care from the very beginning of your ownership journey.