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The countdown to your holiday has begun, and we can’t wait to welcome you to our parks.
Ahead of your arrival, be sure to check your email confirmation or booking information via the ‘Manage my booking’ area. You can check that all your details are correct, and choose from a range of optional extras to add to your booking.
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We’ll call you a few days before your arrival to confirm your check-in arrangements and answer any questions you may have.
You’re welcome to arrive from 9am to explore the park and make use of on-park facilities, like pools, restaurants and entertainment. Please have your booking details to hand on arrival, which are in your original booking confirmation.
Access to your accommodation is available from 4pm, unless you’ve booked an early check in.
If you plan to arrive after 11pm, please be sure to let the park reception know so they can discuss alternative arrangements for your key collection.

Optional extras for your holiday
Discover all of our available extras for your holiday with us, and manage them via our booking portal.

Cancellation protection plan
Secure your holiday with confidence when you add our cancellation protection plan to your booking.
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Superfast internet
Register up to 6 devices when you add Superfast internet to your booking.
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Travel cots and high chairs
Travel cots and high chairs are available for the duration of your stay at £15 each. Please note linen is not included.
- Dog-friendly parks offering a range of facilities, from wash stations to walking areas
- Bars and restaurants offering delicious breakfasts, light bites and evening meals
- Entertainment for all the family, with daytime and evening shows and activities
- Swimming pools on-park, with both indoor and outdoor heating.


Gold Award for Best Company for UK Parks & Lodges Holidays

Gold Award for Best Company for UK Family Holidays
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24 parks were awarded with Tripadvisor Travellers' Choice Awards in 2026

With over 45,000 reviews on Feefo

Gold Award for Best Company for UK Short Breaks

Gold Award for Best Company for UK Holiday Home Rentals
Check out last minute availability, including same-day breaks available up to midday on Monday, Friday or Saturday.
