This award recognises our sustained progress in consistent service performance, customer interaction and engagement over the past decade. It shows that we’re delivering time and again for our customers and placing customer service at the heart of what we do. At a time when consumers are cautious with their spending to remain resilient to economic uncertainty, that’s a significant win!

We couldn’t have done it without our customers, so we’d like to take this opportunity to thank every one of you for sharing your feedback and ratings with Feefo. We’re always listening to what you have to say and utilise your voices across our business.

This award is another vote of confidence in our brand from our customers. It means a lot to us because it’s based on honest, valuable feedback and, ultimately, keeping our customers happy is why we come to work each day.

We will continue to be committed to listening to, understanding and responding to feedback, and delivering the highest quality of service.

Thank you again to everyone who took the time to leave us a review. Here’s to more great customer service in 2024 and beyond!

Book with confidence

With a wide range of holiday parks across the UK to choose from, our easy-to-find customer reviews are a great way to narrow down your search – not to mention the great hints and tips you’ll find on what to do and see during your stay. Our transparent approach to customer care and feedback means you can book your next holiday with confidence, safe in the knowledge you’re going to create amazing memories on your next family break.