Questions and Answers
Your Questions Answered
As a potential holiday home owner, you probably have many questions. Below is a list of some questions that we are often asked, or click here to ask us if there is something else you want to know.
When can I use my holiday home?
Any time you like during the holiday season - often up to 11.5 months each year. We will give you the opening and closing dates for the park you are interested in. You can stay as much of that time as you like - weekends, weeks or longer periods!
Can I live on a park as my only home?
You can stay as long as you like during the holiday season at most parks, but it can't be your only home. You will need to have a main residential address away from the park, though this need not be in the UK. Conditions of occupancy do vary from park to park and will be explained when you visit.
Can I choose where I have my holiday home on the park?
Yes - you'll be given a guided tour of the park and shown the locations that are available to you.
Are other people allowed to use my holiday home?
Absolutely - it's your holiday home and you can let family and friends use it, visit and stay with you. You may choose to let it out as a valuable additional income when you are not using it with our hassle free letting scheme.
Are there additional charges after I've bought my holiday home?
Apart from utility bills, Water rates, local authority rates and insurance, you pay an annual pitch fee; this contributes towards the running costs of the parks. The purchase price normally includes the pitch fees for the rest of the current year in the price. We can offer easy payment options to spread the running costs each year to make ownership affordable and hassle free.
For more details please view our Easy Options Guide for your preferred park.
Can you help with the financial arrangements?
Yes - as a licensed credit broker we can advise on the best way to finance your purchase. Working with recognised lenders we can offer a range of flexible, competitive finance packages. Finance is available subject to status written details are available on request.
What choice is available?
We carry a very extensive stock of new and used holiday homes at each park - with more available at our other parks. We work with all major manufacturers and will be able to find a specific model for you at most parks.
What does the NCC Approved Holiday Home Ownership scheme offer to prospective purchasers?
Park Holidays UK are proud to be founder members of this prestigious new scheme that offers customers much greater peace of mind and consumer protection when buying a holiday home.
The scheme aims to allow customers to make a more informed choice when considering holiday home ownership and peace of mind that the park operates in an open and honest manner, is committed to treating customers fairly and provides a greater level of consumer protection than is required by law - For full details you can download this guide.
Why not Try Before You Buy, experience the holiday lifestyle and see first hand what it's like.